Terms of service

Last updated: 27 October 2026

These Terms of Service apply to your use of the Zestro online store and purchases made through it.

1. About Zestro

Zestro operates this online store and offers products for sale to customers in the United Kingdom.

Contact email: support@zestro.top
Telephone: +44 7707 825836
Address: Westwood Mansions, Weston-super-Mare, BS23 2JH, United Kingdom

2. Product information

We aim to ensure that product descriptions, images, specifications and prices are accurate. Product images may vary slightly from the actual item. This does not affect your legal rights if goods are not as described.

Please review the product details, compatibility information and any included accessories before ordering.

3. Prices and payment

Prices and any applicable delivery charges will be displayed before you complete your order. The payment methods available will be shown at checkout.

4. Orders

After you place an order, we will send an order confirmation where applicable. An order confirmation acknowledges receipt of your order; it does not remove any rights you have if an order cannot be fulfilled.

If we cannot fulfil an order, we will contact you and arrange any refund due in accordance with applicable law.

5. Delivery and fulfilment

Orders may be fulfilled by third-party suppliers, including suppliers dispatching goods from outside the United Kingdom.

Our estimated delivery time is 20–30 days, unless a different timeframe is clearly agreed with you. Delivery times are estimates and may be affected by processing, transit, customs or carrier delays.

Any applicable delivery charges and information about possible import duties or taxes will be disclosed before purchase as required. Nothing in these terms excludes your legal rights concerning delivery delays or non-delivery.

6. Cancellations, returns and refunds

Our Return and Refund Policy explains our voluntary 30-day return period and how to request a return. Zestro pays return postage for approved change-of-mind returns under that voluntary policy, subject to the published return process.

You may also have statutory cancellation rights for online purchases and separate rights where goods are faulty, not as described or unfit for purpose. These rights are not excluded or limited by these terms or our other policies.

7. Product warranties and statutory rights

Any manufacturer's warranty offered with a product will be subject to its own terms. A manufacturer's warranty does not replace or limit your statutory rights against the seller.

8. Acceptable use

You must not misuse our website, attempt unauthorised access, interfere with its operation or use it for unlawful purposes.

9. Website content and availability

We may update website content and product information when necessary. We do not guarantee uninterrupted website availability. Nothing in this section excludes liability where it would be unlawful to do so.

10. Liability

Nothing in these terms excludes or limits liability where exclusion or limitation would be unlawful, including applicable consumer rights and any liability that cannot legally be excluded.

11. Complaints and contact

If you have a question or complaint, contact support@zestro.top or +44 7707 825836.

12. Governing law

These terms are subject to applicable law. Nothing in this section removes any mandatory consumer protections or jurisdictional rights that apply to you.

13. Changes to these terms

We may update these terms when our business or legal requirements change. The version applicable to an order will be determined in accordance with applicable law.