Shipping policy

Last updated: 27 October 2026

At Zestro, we aim to provide clear information about delivery before you place an order.

Where we deliver

We currently offer delivery to customers in the United Kingdom.

Where orders ship from

Zestro uses third-party suppliers to fulfil orders. Your order may be dispatched directly by a supplier from outside the United Kingdom.

Estimated delivery time

Our estimated delivery time is 20–30 days. This is an estimate, not a guarantee. Actual delivery times can vary due to supplier processing, international transit, customs procedures, carrier delays and your delivery address.

Please review the delivery estimate displayed on the product page and at checkout before placing your order. If a different delivery date or period is agreed for your order, that agreement will apply.

We will contact you if we become aware of a significant delay. If your order has not arrived within the expected period, please email support@zestro.top and include your order number.

Shipping charges

Any shipping charge applicable to your order will be displayed at checkout before you pay.

Tracking

Where tracking is available from the supplier or carrier, we will provide the tracking information when it becomes available.

Customs charges and import taxes

Because some orders are shipped from outside the UK, import VAT, customs duties or other charges may apply depending on the shipment and applicable rules. We will provide any information required by law before you place your order.

Delivery problems

Please contact us at support@zestro.top or +44 7707 825836 if your order is late, missing or appears to have been delivered incorrectly. Zestro remains responsible for meeting its obligations to you under applicable consumer law.

Nothing in this policy limits your statutory rights, including your rights if goods are not delivered as agreed.